Authorization For Services 
Veterinary care is authorized for animals owned by persons eligible to receive medical care from the Department of Defense.  A valid SOFA status identification card is required before services will be performed. 

Breeding Policy
U.S. Army regulation prohibits provision of veterinary care to clients that breed their pets for profit, whether the pet to be bred is male or female, or whether the offspring is intended for sale or production. Clients who engage in breeding of their pets will have all veterinary privileges revoked, and their command will be notified.

Children Policy
For numerous health and safety reasons, bringing children under the age of 12 years old into the veterinary clinic is not recommended.  Please note that your children's behavior and safety while in the clinic is your responsibility.  Children may not be left unattended at any time.

Missed Appointments
If you are unable to keep a scheduled appointment, please notify the veterinary clinic 24 hours prior to your appointment.  Clients who miss three scheduled appointments without notifying us in advance will have all routine veterinary privileges revoked for 12 months.

Pets in the VTF
All pets in the Veterinary Treatment Facility must be on a short leash or in a carrier. If your pet is not on a leash or in a carrier, you will be asked to go outside until your appointment time. You are responsible for cleaning up after your pet. There are suitable cleaning materials located at the front desk.

Payment For Services
Payment is due when services are rendered.   Acceptable forms of payment include cash, personal check, Visa, and Mastercard.  The veterinary clinic operates as a Non-Appropriated Fund Organization and receives no monetary support from the U.S. government.